Compare Microsoft Teams and Symphony.com Symphony 
Featured Products
At a Glance
Market Segments
Enterprise (40.0% of reviews)
Enterprise (73.8% of reviews)
Entry-Level Pricing
$4.80 1 User Per Month
No pricing available
Microsoft Teams
Star Rating
(18,143)4.4 out of 5
Market Segments
Enterprise (40.0% of reviews)
Pros & Cons
Entry-Level Pricing
$4.80 1 User Per Month
Learn more about Microsoft TeamsSymphony
Star Rating
(45)4.2 out of 5
Market Segments
Enterprise (73.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SymphonySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Microsoft Teams excels in providing a comprehensive suite of collaboration tools, combining chat, video meetings, and file sharing all in one platform. Users appreciate features like group chat, notifications, and the ability to attach Excel spreadsheets as tabs, making it a versatile choice for team environments.
- Users say Symphony stands out for its high-security communication capabilities, making it particularly appealing for enterprise-level users. Reviewers highlight its adaptability and robust features, such as Federation implementation, which cater to specific business needs.
- According to verified reviews, Microsoft Teams has a more extensive user base, reflected in its significantly higher number of recent reviews. This suggests a broader community for support and shared experiences, which can be beneficial for new users seeking guidance.
- Reviewers mention that Symphony offers excellent customer support, with dedicated specialists who understand user needs and provide tailored training. This personalized approach can enhance the user experience, especially for organizations with unique requirements.
- G2 reviewers highlight that while both platforms are user-friendly, Microsoft Teams has a slight edge in overall ease of use, with features that facilitate quick onboarding and collaboration. Users find it particularly effective for managing multiple projects and staying organized.
- Users report that Symphony's ease of setup is commendable, with a straightforward onboarding process that allows teams to get started quickly. However, some users may find Microsoft Teams' extensive features overwhelming at first, despite its overall user satisfaction ratings.
Pricing
Entry-Level Pricing
Microsoft Teams
Teams Essentials
$4.80
1 User Per Month
- Seamless integration with Exchange: Teams Essentials works with On-Premises or Hosted Exchange so that Office clients can get Teams in the cloud.
- Upgraded online meetings: Provide professional features like virtual backgrounds, screen sharing, and recording from any device for your clients.
- Fully-enabled dynamic chats: Keep conversations going internally or externally with continuous chat, searchable history, and in-app file sharing and collaboration.
Symphony
No pricing availableFree Trial
Microsoft Teams
No trial information availableSymphony
No trial information availableRatings
Meets Requirements
8.9
13,463
8.6
31
Ease of Use
8.8
13,667
8.7
31
Ease of Setup
9.0
4,079
9.2
12
Ease of Admin
8.6
2,210
9.3
7
Quality of Support
8.6
10,862
9.0
27
Has the product been a good partner in doing business?
8.8
2,190
9.3
7
Product Direction (% positive)
8.6
12,872
9.1
26
Features by Category
Business Instant Messaging
8.9
8854
8.2
19
8.7
9085
8.0
19
8.4
8426
8.6
19
Business Instant Messaging
9.0
8368
6.9
13
8.9
8325
7.4
13
Business Instant Messaging
8.8
8096
8.3
16
8.8
8307
9.0
19
8.7
7313
8.4
19
Generative AI - Business Instant Messaging
8.2
1007
Not enough data
AI - Business Instant Messaging
8.0
982
Not enough data
8.3
975
Not enough data
8.0
968
Not enough data
8.1
966
Not enough data
Agentic AI - Business Instant Messaging
8.0
574
Not enough data
8.0
564
Not enough data
Information Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Experience & Accessibility - Employee Communications
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Distribution - Employee Communications
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Features - Employee Communications
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Employee Communications
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration Tools
9.0
7939
|
Verified
Not enough data
9.1
5647
|
Verified
Not enough data
Feature Not Available
Not enough data
9.2
5983
|
Verified
Not enough data
Feature Not Available
Not enough data
Meeting Coordination
9.0
7530
|
Verified
Not enough data
8.9
6913
|
Verified
Not enough data
8.8
7131
|
Verified
Not enough data
8.9
5600
|
Verified
Not enough data
Software Type
8.8
7221
|
Verified
Not enough data
8.7
5268
|
Verified
Not enough data
9.1
5852
|
Verified
Not enough data
Agentic AI - Video Conferencing
7.8
670
Not enough data
7.9
665
Not enough data
7.8
654
Not enough data
Policy Management - Digital Communications Governance
Not enough data
Not enough data
Not enough data
Not enough data
Surveillance - Digital Communications Governance
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and Reporting - Digital Communications Governance
Not enough data
Not enough data
Not enough data
Not enough data
Compliance Management - Digital Communications Governance
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Action Item Detection - AI Note-taking Software
8.5
109
Not enough data
8.8
118
Not enough data
Automatic Transcription - AI Note-taking Software
8.7
117
Not enough data
Collaboration & Sharing - AI Note-taking Software
8.6
111
Not enough data
Language & Accent Support - AI Note-taking Software
8.1
107
Not enough data
Multi-Platform Integration - AI Note-taking Software
8.2
111
Not enough data
Privacy & Security Controls - AI Note-taking Software
8.7
108
Not enough data
Searchable Note Archives - AI Note-taking Software
8.2
101
Not enough data
Speaker Identification - AI Note-taking Software
8.6
113
Not enough data
Categories
Categories
Shared Categories
Microsoft Teams and Symphony are categorized as Business Instant Messaging
Unique Categories
Microsoft Teams is categorized as Video Conferencing and AI Note-Taking Software
Symphony is categorized as Employee Communications, UCaaS Platforms, Digital Communications Governance, and Other Finance & Admin.
Reviews
Reviewers' Company Size
Microsoft Teams
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Symphony
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.3%
Computer Software
9.2%
Financial Services
3.7%
Education Management
3.5%
Marketing and Advertising
3.5%
Other
62.8%
Financial Services
40.5%
Banking
11.9%
Information Technology and Services
9.5%
Investment Banking
7.1%
Oil & Energy
4.8%
Other
26.2%
Discussions
What software do you need for Microsoft teams?
18 Comments
DK
To use Microsoft Teams effectively, you typically need the following software and components:
Microsoft Teams Application: You can download and install...Read more
What are Microsoft teams features?
11 Comments
NS
most used features in my work place
text based chat
video calling
team meetingsRead more
Symphony has no discussions with answers
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